Aviso en español: El texto legal que aparece a continuación se publica actualmente con la versión en inglés como texto oficial. La navegación, los metadatos y las etiquetas de contacto en español están disponibles, pero hasta que se publique una versión en español revisada legalmente, se aplica el texto en inglés.
Privacy Policy
Last Updated: May 13, 2026
Overview
Color Analysis Online provides AI-assisted personal color analysis tools, free snapshot results, member report credits, downloadable report images, account features, payment flows, and support services. This policy explains what information we collect, how we use it, and how to contact us about privacy requests.
Information We Collect
- Account details such as email address, sign-in provider, and basic profile information
- Uploaded photos, selected preferences, generated analysis results, and report image data needed to provide the requested service
- Billing, subscription, credit, order, and transaction records needed to process purchases and handle support requests
- Technical, device, session, localization, attribution, cookie, and usage data used to operate, secure, and improve the service
- Support messages and related context when you contact us
How We Use Information
We use collected information to authenticate users, save and process uploaded photos, generate AI color analysis results, create downloadable report images, manage memberships and report credits, process payments through payment providers, deliver downloads, respond to support requests, prevent abuse, improve product quality, measure product performance, and comply with legal or operational obligations.
Photos and AI Processing
Uploaded photos are used to provide the analysis and report generation you request. Photo quality, lighting, filters, camera settings, face visibility, and similar input conditions can affect the result. We may process uploaded photos and generated report data through infrastructure, storage, and AI service providers that help us deliver the service.
If you upload a photo of another person, you are responsible for having permission to use that photo for this purpose.
Service Providers
We may share information with vendors that help us operate Color Analysis Online, including hosting, object storage, AI processing, email delivery, payment processing, analytics, monitoring, security, and customer support providers. Payment card details are handled by our payment provider and are not stored directly by Color Analysis Online.
Cookies and Analytics
We may use cookies or similar technologies for sign-in, guest report access, attribution, fraud prevention, analytics, and core site functionality. You can control browser cookies through your browser settings, but disabling some cookies may affect login, report access, or checkout behavior.
Retention
We retain information only for as long as reasonably necessary to operate the service, provide requested reports, manage memberships and credits, resolve disputes, detect abuse, satisfy accounting or legal obligations, and enforce agreements. Reports deleted from your account are hidden from normal access, while related order, support, security, and historical generation records may be retained where needed for operational, legal, or accounting reasons. You can contact us to request removal of uploaded photos or generated report assets earlier where feasible.
Your Choices
You can request access, correction, deletion, or export of your data, subject to legal, security, fraud-prevention, and operational constraints. You can also contact us if you want an uploaded photo or generated report removed from active service storage where feasible.
Security
We use reasonable technical and organizational measures to protect information, but no online service can guarantee absolute security. You are responsible for keeping your account access secure.
International Processing
Color Analysis Online may use service providers in different countries. By using the service, you understand that information may be processed where we or our providers operate.
Contact
Operador: Color Analysis Online
Correo de soporte: [email protected]
Sitio web: https://color-analysis.online